How to send back xfinity equipment.

This will send a signal to that specific TV and display an on-screen message to let you know it's the correct TV Box. Choose a reason for return and press Continue. Select a return option, follow the listed instructions and press Confirm. If you’ve selected UPS Prepaid Shipping: Return to the Device Management Center.

How to send back xfinity equipment. Things To Know About How to send back xfinity equipment.

To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary. Click the "Direct Messaging" icon or https://comca.st/3EqVMu7. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears.Identify multiple ways to connect to your television, home theater, or audio system.Mar 16, 2023 · Welcome to the Xfinity Forum and thank you for posting your question here. Should you need to return your rented equipment, there are a few ways to do so (all free of charge). OPTION ONE: ONLINE WITH PREPAID SHIPPING LABEL. Initiate your return online and send your equipment back with a prepaid UPS shipping label. You could bring the router to a local Xfinity Service center or to a UPS store. Our awesome partnership with UPS makes it to where the cost of shipping is covered and they provide the packaging and return label! Alternatively, we have our Digital Return Center. For more information on ways to return your Xfinity equipment we have this really ...When it comes to customer service, Comcast is one of the most reliable providers in the industry. With their 24/7 customer assistance, you can get help with any issue you may have ...

2 Messages. Monday, September 18th, 2023 7:26 PM. Closed. I need help returning equipment after cancellation! We recently moved outside of the Xfinity service area, and would desperately like to return our equipment. Here's the bullet points of our adventure: 1) Original phone rep mistyped email for emailed return labels.Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.

We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. By selecting Accept all, you consent to our use of Cookies. Plug the power cord into the back of your gateway and then into an electrical outlet. If you subscribe to Xfinity Voice service, connect your telephone to the Tel 1 connection on your gateway or modem using a telephone cord. Name your WiFi network and create a password. Wait for your gateway or modem to be ready.

You'll be taken to the Devices page where you'll see images of your in-home Xfinity equipment. This page contains an option to troubleshoot or restart if you're .....When on the phone with the agent I specifically asked if any equipment needed to be returned. I had purchased my own router and modem. I was told I was all set, nothing needed to be returned. Today I got a bill for $120 for the non-returned flex box. By the way, this is the "free" flex box that was sent to me automatically-I did not request it.Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. ... You casn find 4 ways to return equipment here: Equipment Return and for the UPS Pickup option: Initiate your return online and send your equipment back with a prepaid UPS shipping label Sign in and visit the Equipment Return ...Hello @user_356199, thanks for reaching out for help with your equipment return.You actually do not need the return tracking label to ship the equipment back to us. Here are the instructions to return equipment without the prepaid label:"Apple came to believe that Comcast was stringing it along." The on-again, off-again relationship between Apple and Comcast has hit a rough patch. The Wall Street Journal reports t...

The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store , or text "APP" to 266278 . Have a quick question?

I know how important it is to get that equipment return process to avoid being charged for devices which are no longer in use. If you are having an issue locating …

Responses. XfinityBrianH. +13 more. Official Employee. •. 476 Messages. 7 months ago. Thank you so much for reaching out to our Xfinity experts with your …Returning some of the equipment is necessary if you cancel your Comcast Xfinity plan. Return routers, modems, gateways, remotes, television boxes, and power cables to Comcast. However, you may choose to keep the coaxial cables and ethernet if you want to. Everybody knows the benefits of Xfinity, but there are some issues that ask you to browse ...Xfinity charges its internet customers $15 a month to rent a Wi-Fi gateway, but you can put that money back in your pocket if you buy your own modem and router.. Back in 2018, I replaced my Xfinity …Identify multiple ways to connect to your television, home theater, or audio system.If you need to return your Xfinity modem and router, follow these simple steps: First, gather the Xfinity modem and router that you wish to return. Make sure that all cords and accessories that came with the devices are also included. Ensure that the devices are properly packaged to avoid damage during transit.Sep 15, 2021 · The first thing you should do is initiate the process by notifying the company of your desire to return the equipment by following these steps: Login to your Xfinity account and go to the Equipment Return page. In the list of devices shown, check the ones that you wish to return. Choose a reason for the return, and choose a method of return. Xfinity© Comcast 2024. Get online support for Xfinity products & services. Find help & support articles, chat online, or schedule a call with an agent.

Equipment Returns in 3 Easy Steps with The UPS Store. By J T. Ramsay | Oct 30, 2014. If you didn’t see the news today, we’re working with The UPS Store to make it easier than ever for our customers to …Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.To send a "Peer to peer" message: Click "Sign In" if necessary. • Click the "Peer to peer chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.The recordings that are physically stored on your X1 DVR TV Box will be transferred during your move when keeping the same equipment. However, if you switch out your equipment when moving, you’ll lose all of those recordings that are physically stored on your X1 DVR TV box. Whether your Cloud recordings get transferred depends on the location ...Upon cancelation, Comcast Xfinity should charge me prorated portion for September, but they charged me $50 for the full month and kept doing so. Criminal activity: On 2/2022, Xfinity mobile sent me a SIM card, asking me to combine my cell phone service, and wanting to reduce the internet charge to $40 a month, instead of $50.

15 Sept 2023 ... You can return equipment before an account is canceled. This can be done via UPS, or visiting a local Xfinity retail store. You can also go here ...To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary. Click the "Direct Messaging" icon or https://comca.st/3EqVMu7. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears.

Here's the detailed steps to direct message us: Click "Sign In" if necessary. Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Learn how to report an issue, like refund and payment issues or safety concerns.I was told to return Keypad, Touchscreen and Security Specific Router that they installed. I returned them to the Factoria (Bellevue, Wa) Xfinity store on Sunday. I was intercepted by an associate asking if I was returning the equipment I was carrying. He told me that I would be sent a receipt by e-mail using the barcode on the touchscreen.Restart from the Help menu. Press the A button on your remote control to access the Help menu. Press the OK button to select the Restart tile. Press the OK button again to select Restart. It may take a few moments for the TV Box to restart.Simple Options to Return Xfinity Equipment Should you need to return your rented equipment, there are four ways to do so: Initiate your return online and send your equipment back with a prepaid UPS shipping label (recommended)In 2020 I was charged $5 each box (x3 boxes) for $15.00. In 2021 the price increased to $7.50 per box, (x3 boxes) for $22.50 per month charged for 12 months now beginning in Jan 2022, the boxes again went up to $8.50 x3 for $25.5 per month for the last 5 months. I need this resolved.Comcast’s Xfinity customers can now bring their equipment directly to the nearest The UPS Store location, where it will be processed, packed and shipped back to Comcast, free of charge. In addition to the over 500 Xfinity Stores, customers can choose from more than 4,400 conveniently located The UPS Stores nationwide.Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.To initiate the process, follow these simple steps: Login to the Xfinity portal. Navigate to the Comcast equipment return page. Select the device you want to return. …

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It's less of a hassle than you think! I'll show you how.

Customers who rent equipment and are eligible for a Getting Started kit can order their new equipment at xfinity.com/equipmentupdate. To see these instructions ...Xfinity asking me to return an equipment that they never sent!! Any solution ... Xfinity asking me to return an equipment that they never sent!! Any solution ... Customer Service. Xfinity Community Forum. Customer Service. Customer Service. Returning equipment. U. user_jc7she. 1 Message. Wednesday, December 13th, 2023 5:44 PM. …To send a "Direct Message" message: Click "Sign In" if necessary • Click the "Direct Message chat" icon • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" lineYour return will reflect on your account after approximately two weeks. Xfinity typically sends a confirmation email once it receives your return. 2. Return Xfinity Equipment to the store. To avoid late penalties and the hassle of tracking a UPS package, returning your devices to a store can provide you with the most peace of mind.Ad Choices. Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.XfinityYes! The Xfinity Flex streaming TV Box supports 4K UHD streaming and provides access to 4K titles and content. 4K UHD content can be found using Prime Video, YouTube, Netflix, Disney+ and Xfinity On Demand currently, and more content will be added in the future. You'll need to have a 4K-compatible TV and, in some cases (like Netflix), a 4K ... Alternatively, you can take our equipment to a UPS Store where they'll pack and ship it back to us on your behalf, and at no cost to you! Or you may want to simply visit our Return Center, where you can select the device (s) needing to be returned, print a shipping label, pack up the equipment, and schedule an at-home pickup by UPS (where ...

Get online support for Xfinity products & services. Find help & support articles, chat online, or schedule a call with an agent. We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. By selecting Accept all, you consent to our use of Cookies. Learn more in our Cookie Policy. Learn more. Decline All …Mar 6, 2024 · Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. Press Enter to send your message. Xfinity© Comcast 2024. Get online support for Xfinity products & services. Find help & support articles, chat online, or schedule a call with an agent.Instagram:https://instagram. gun season floridagina rodriguez tattoostractor trailer accident on nys thruway todaydowny unstopables commercial black actress Jan 11, 2024 · Hi BwT55 and Anu181. I read your messages about returning the Xfinity storm ready (and the battery backup) because I'm going to return the same equipment. I see Xfinity Janelle (I believe she is Xfinity official representative) has listed a link "Storm ready wifi return" in there you can fill out the form. I just did and now waiting what is next. hsst list marine corpskohler courage 17 oil capacity X1 TV Box equipment types. If you have multiple Xfinity X1 TV Boxes in your home, you most likely have a DVR and one or more non-DVR TV Boxes. This article lists the different models of TV Boxes that you may have, including the XG1, XG2, XG1v3, XG1v4, RNG150N, and XiD. Notes: korean corn dog santa clarita Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Hello @user_4052db I am sorry to hear of this experience and we'd be happy to help. In order for UPS to pick up the equipment, they would need a return label which can be printed online via our return center at Return Center; by selecting the correct listed equipment, or in store, we do have a partnership with them where you can just take in …28 Aug 2021 ... We recommend that you return your equipment 14 days from the day of disconnect to avoid further charges! I am an Official Xfinity Employee.