How to return my xfinity equipment.

Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.We recently moved outside of the Xfinity service area, and would desperately like to return our equipment. Here's the bullet points of our adventure: 1) Original phone rep mistyped email for emailed return labels. 2) Upon calling 3 times after not receiving the email, we were told the email would be sent to the comcast email on the account.The equipment would need to be the same equipment/serial number listed on the account for removal. We would recommend visiting a local Xfinity Store as the equipment can be verified and removed right away from the account. If you do return the equipment, please be sure to keep the return receipt from The UPS Store or Xfinity Store for your ...When you need help with your Comcast service, you want to get the best results from your customer assistance. The following tips will help you get the most out of your customer ser...Below is information about electronics recycling opportunities in certain states. For other locations, we encourage you to contact your state or local environmental agency. For information about Xfinity devices identified as end of life (EOL), see why it's important to upgrade EOL and unsupported equipment. California

Returning equipment can sometimes be a daunting task, especially for those who are unfamiliar with the process. Whether you are returning a faulty product or simply need to return ...

Customers can return their equipment by scheduling a UPS at-home pickup by printing the UPS return label, boxing up the equipment, and then calling 1-800-PICK-UPS (Customers will need the tracking number from the UPS return label to schedule the pick-up.); or you can simply drop the devices off at any open UPS location (the devices …

Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.May 26, 2021 · For customers who either can’t or prefer not to go to a store, we have free UPS at-home pickup available. Visit our Digital Return Center and select the devices you would like to return. Then box up the equipment, print your UPS return label and call 1-800-PICK-UPS to schedule the pickup. As always, you can also package up your devices and ... Xfinity Are you worried about the safety of your online activities? There’s a number of ways to keep yourself safe while you’re using your Xfinity internet, and we’re here to help you out ...

Returning your Xfinity equipment may require you to cancel your Xfinity services. This process is simple and can be done easily online or over the phone. Here’s a step-by-step guide on how to cancel Xfinity services: Log in to your Xfinity account or call Xfinity customer support. Click on the “Manage My Account” or “Cancel Service ...

Oct 16, 2020 · What do I return to Infinity when Home Security is cancelled. Hachiko56 -. The only equipment that might need to be retured would be the Touchscreen, if you currently lease it. If you're not sure, check the Xfinity Home section of your bill to see if you currently lease the device. Otherwise, all other equipment is purchaed and owned by you...

If you discontinue service, another $150 will be charged for the unreturned Viasat Modem. Viasat WiFi Gateway: Your payment method on file will be charged $50 for an unreturned modem and. $250 will be charged for an unreturned ViaSat-2 TRIA. Note: Past 30 days, you may still return the equipment and get a refund for the charges.-Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears, and the "Xfinity Support" graphic will replace the "To:" line-Type your message in the text area near the bottom of the window-Press Enter to send itFeb 1, 2020 · www.xfinity.com/returns . I received an Xfinity modem in the mail to upgrade mine. I swapped it out and the directions says I could take it to a UPS store an... XfinityChelseaB. @user_km0rrr , I do apologize but those are the only ways to return your equipment. If you no longer have an account you would have to return the equipment to a local Xfinity Service Center or UPS store location. UPS will print a shipping label for you and get it back to us as the Xfinity Service Center will scan it in right ...I canceled my Xfinity Internet service on October 26th. I only had Internet service, and I used my own modem for the entirety of my time with Xfinity. I never leased any equipment. However, I just received a text indicating I still have Xfinity equipment.Feb 19, 2024 · I'm trying to return an old router. Your store is perpetually understaffed and I will not wait 30 minutes to drop off old equipment. Your "create label" for UPS drop off crashes your virtual assistant each time. How can I stop wasting time on this and get rid of my old equipment. BTW this is why everyone hates Xfinity. Xfinity Store by Comcast. Open today until 8:00 PM. View Store Details. Get Directions. View more stores. Come visit your PA Xfinity Store by Comcast at 106 Bartlett Avenue. Pick up & exchange your equipment, pay bills, or subscribe to XFINITY services!

Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message icon” (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Hello, @user_9e8c65. Thank you for reaching out over our Community Forums. You can find all the different ways to return Xfinity equipment outlined in this article: How To Return Your Xfinity Equipment . If you need assistance in activating the modem, take a look at this article: How To Activate Your Xfinity Internet and Voice …744 Messages. 7 months ago. Hello @user_xyxnma thank you for taking the time to make this post! If you are in need of knowing how to return your equipment, you can review our How To Return Your Xfinity Equipment article for some really helpful information on the different ways you can return your equipment to us! Please let me …To initiate the process, follow these simple steps: Login to the Xfinity portal. Navigate to the Comcast equipment return page. Select the device you want to return. Choose UPS prepaid. Print the shipping label. Pack your equipment in the original box. Call 800-PICK-UPS to schedule the pickup at your home.Choose a reason for return and press Continue. Select a return option, follow the listed instructions, and press Confirm. If you’ve selected UPS Prepaid Shipping, a prepaid shipping label will be prepared for you. Click Print Shipping Label to print the label for your package. Put the equipment being returned into its original box, and place ...Thank you for reaching out over Xfinity Forums for support, you have contacted the right place for assistance to have the cancellation looked into further. I appreciate the detailed information about not requesting to cancel, or having equipment. I definitely want to see what is going on the account, and the communication you received.

Our standard UPS Ground shipping option normally has your equipment arrive within 3 - 5 days, however, due to the current delays that many carriers are experiencing at the moment, it may definitely be a bit longer than that. I would be more than happy to take a closer look, no problem at all! To continue, please reply in a private message with ...

Learn about replacing your equipment now to get the most out of your Xfinity service. Xfinity For full functionality of this site it is necessary to enable JavaScript.Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.When on the phone with the agent I specifically asked if any equipment needed to be returned. I had purchased my own router and modem. I was told I was all set, nothing needed to be returned. Today I got a bill for $120 for the non-returned flex box. By the way, this is the "free" flex box that was sent to me automatically-I did not request it.If you're returning a phone, the easiest way to do it is through your account at xfinitymobile.com. Follow these steps: From your account, select Devices. Select the phone you want to return. If your phone is within the return eligibility window, there will be an Exchange or Return button in this section. Select that button and follow the steps ...Ad Choices. Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.Xfinity© Comcast 2024. At a Comcast Service Center, you can pay your bill, manage your account, or subscribe to additional services.Claiming a refund from Xfinity is easy. In about four to six weeks after you disconnect your service and return your Comcast-owned equipment, you automatically receive a refund for any remaining credit balance on your account to the last payment method on file. If you don’t receive an automatic refund to your last payment method, you’ll get ...

XfinityRoberto. +17 more. Official Employee. •. 1.1K Messages. 2 years ago. Hi there @user_2d8c3d. That is a fantastic question. You can actually go to https://comca.st/3bP03gC and print out the return label there.

Claiming a refund from Xfinity is easy. In about four to six weeks after you disconnect your service and return your Comcast-owned equipment, you automatically receive a refund for any remaining credit balance on your account to the last payment method on file. If you don’t receive an automatic refund to your last payment method, you’ll get ...

Let us help you transfer your Xfinity services to a new address. or by visiting your nearest . Just remember to visit to confirm store hours before you visit. To complete your move, you’ll need to verify your account details, confirm your move dates, and provide your new address.First, visit the Comcast website, and navigate to the equipment return section. Here, you will find a schedule pickup option. Select this option and fill in the necessary details, including your address and contact information. Once you have provided the required information, choose a convenient time and date for the pickup.Need Help? Find Solutions, share knowledge and get answers from customers and experts.While most of your Home Security equipment is owned, the touch screen is actually one of the only things we need back, if or when, you cancel your Xfinity home security services. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so …How do I return the extra equipment in the box? It’s not showing up on my account... I’m a new customer, I went to an Xfinity store to grab my cable box and modem but I still received one in the mail.Xfinity’s gateway is $14 a month as of this writing. But for $11 more ($25 a month total), you can get the rental gateway and unlimited data. If you have your own equipment and need unlimited data, that’s an extra $30 a month. In other words, buying your own equipment won’t save you money if you need unlimited data.You'll be able to easily activate your equipment. Cost savings. Getting Started kits cost less than scheduling a professional installation. Simplicity. Comcast ...Are you in need of assistance with your Xfinity services? Whether you’re looking to upgrade your plan, return equipment, or troubleshoot any issues, visiting an Xfinity store can p...Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.How do I return the extra equipment in the box? It’s not showing up on my account... I’m a new customer, I went to an Xfinity store to grab my cable box and modem but I still received one in the mail.

Comcast can no longer say it has the "fastest internet in America" in ads to cast superiority over rival services like Verizon FiOS By clicking "TRY IT", I agree to receive newslet...Save on Xfinity Digital Cable TV, High Speed Internet and Home Phone Services. Enjoy entertainment your way with great deals on Xfinity by Comcast. ... Available for eligible households and includes unlimited data and equipment. See if you qualify. Check eligibility. Flexible internet. No commitments. NOW Internet A new kind of simple.XfinityReturning equipment can sometimes be a daunting task, especially for those who are unfamiliar with the process. Whether you are returning a faulty product or simply need to return ...Instagram:https://instagram. harmony amish toursthomas l. king funeral homemeclizine and ondansetronmychart luminis health login Under the arrangement, Xfinity customers will be able to return equipment to Comcast by dropping it off at a UPS Store. It can be dropped off as-is, unpackaged, and will be shipped back to Comcast ...I got an email from xfinity that they are sending a shipment that I did not order. I contacted the xfinity support through the chat (as I was not able to get anyone on the phone) 3 times during last 3 days and they all told me the same thing that there is no order on my account, so the email was sent due to some system glitch. 24 hour fitness sport san francisco photosdora the explorer credits star Returning your Xfinity equipment may require you to cancel your Xfinity services. This process is simple and can be done easily online or over the phone. Here’s a step-by-step guide on how to cancel Xfinity services: Log in to your Xfinity account or call Xfinity customer support. Click on the “Manage My Account” or “Cancel Service ...Hi BwT55 and Anu181. I read your messages about returning the Xfinity storm ready (and the battery backup) because I'm going to return the same equipment. I see Xfinity Janelle (I believe she is Xfinity official representative) has listed a link "Storm ready wifi return" in there you can fill out the form. I just did and now waiting what is next. mount of greek myth 4 letters What do I return to Infinity when Home Security is cancelled. Hachiko56 -. The only equipment that might need to be retured would be the Touchscreen, if you currently lease it. If you're not sure, check the Xfinity Home section of your bill to see if you currently lease the device. Otherwise, all other equipment is purchaed and owned by …Here is a complete list of equipment that you need to return to Comcast within its original box: xFi Gateway. Xfinity TV Boxes. Xfinity Remote Controls. Power cords. Coaxial and HDMI cables ...